Best Practice – Assess Provider Engagement with Login Count
SurveyVitals® strives to offer a solution that helps providers and practices deliver exceptional patient care. An important step towards improvement is active engagement with the SurveyVitals system. But how do you know if your providers and divisions are engaged with the SurveyVitals patient feedback tool?
Engagement statistics can be found on the dashboard. Within the Provider Stats module, the Login Count quickly shows the number of times the provider has logged in over the past 30, 60, or 90 days. Sort from most to least engaged by clicking on the heading, and spot providers with No Login. Check out this post to learn why it’s so important for every provider to have a login for their portal.
Engagement statistics are also delivered quarterly via email. Every 90 days, you’ll receive summary engagement data for your providers and divisions to keep you in the loop.
We suggest that providers log into their online portal at least once per week to check their percentile ranking, alerts, and trend lines. And now you have a quick way to assess the engagement level of the providers at your practice.
SV Admin October 7th, 2015 Categories: featured, Patient Experience, Product Features
Tags: Best Practice, Dashboard, Engagement, Nov 2015, Oct 2015, PortalRecent Posts
SurveyVitals is exhibiting at ASA Practice Management 2020
January 9, 2020
On January 17 and 18, SurveyVitals will be exhibiting at Practice Management 2020 in Las Vegas. Stop by and say hi to CEO Bob Vosburgh and team members Devon Smith and Meg Rust in booth #510. We’ll be onsite to answer questions about all things SurveyVitals and to provide insights into how to best utilize […]
New Feature: SPSQ Low Score Comment Prompts
December 16, 2019
Better understand patient concerns with our low-score survey logic, now included on our Standard Patient Satisfaction Questionnaire (SPSQ). When patients select a score of a ‘1’ or ‘2’ on the five-point Likert scale for any standard survey question, they will be prompted to leave a comment describing their experience in that area. The long-term use […]
Public Review Just Got Better! Boost Your Google Business Reviews with this New Feature
December 13, 2019
Nearly 90 percent of patients look to online reviews when choosing a physician, so increasing a positive presence online is more important than ever. SurveyVitals’ Public Review feature helped healthcare providers and organizations proactively build their online reputation and improve their search rank in 2019. The feature drives verified patients to leave public reviews about […]
10 Million Surveys!
November 25, 2019
Together with our clients, we reached 10 million surveys in the SurveyVitals comparative benchmark. Thank you for helping us achieve this incredible milestone! With over 16,000 clinicians across 85 specialties utilizing SurveyVitals at over 3,500 locations, we are excited to watch this benchmark continue to grow. Your partnership and each interaction with your patients strengthens […]