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March 22, 2016
by admin
Comments Off on It’s here! Get Started With the Provider Widget!

It’s here! Get Started With the Provider Widget!

Get started with the Provider Widget

Stand out from the competition with the Provider Widget. Start showcasing your SurveyVitals® actual patient ratings™ online, including star rating, top honors and more. Choose from one of three widget designs to be displayed directly on your website.

  • – Promote your actual patient ratings online
  • – Display your star rating, top achievements & more!
  • – A trusted source for both providers and patients

February 11, 2016
by admin
Comments Off on Share your ratings with the world via the Provider Widget

Share your ratings with the world via the Provider Widget

SurveyVitals is excited to announce the soon to be released provider widget. Placed on your website, the provider widget displays a physicians’ actual patient ratings™. Using your results, the widget, displayed below, showcases a providers’ star rating, top scoring area, statistical confidence, and the number of surveys completed.

provider widget announcement

Note: There will be variations of the widget so you can choose the best view to suit your site.

Get me started with the Provider Widget

December 28, 2015
by admin
Comments Off on 2015 Year In Review

2015 Year In Review

2015 Year in review

Patient Satisfaction is improving because of what you do. Here are the metrics you were part of in 2015.

November 13, 2015
by SV Admin
Comments Off on Is GPRO the way to go?

Is GPRO the way to go?

Is GPRO the way to go

At SurveyVitals, we believe there’s great value in the Qualified Clinical Data Registry (QCDR) quality data reporting option. In 2015, only Eligible Professionals (EPs) can report through a QCDR. Some great news is that CMS recently shared they’re adding a reporting option allowing group practices to report quality measure data using a QCDR for 2016. Please read below for more detail about the differences between GPRO and QCDR.

November 13, 2015
by SV Admin
Comments Off on Best Practice – Alerts & Contact Me

Best Practice – Alerts & Contact Me

Alerts_BP

OrthoTexas is a physician-owned group specializing in complete orthopedic care, surgery, and non-surgical procedures for the total body. Their nine locations offer the latest technology and imaging, in-house physical therapy, and on-site surgical centers. Their organization, one of the largest groups of board-certified, fellowship-trained orthopedic physicians in Texas, began using the SurveyVitals® solution over 2 years ago for their 27 providers.

“We didn’t have a patient satisfaction tool before we chose SurveyVitals. We had no way to measure our patients’ satisfaction levels,” said Tracy Jackson, Vice President of Operations. “But then we heard Bob [SurveyVitals’ President] speak at a conference in Austin, and we knew we had found the tool to take us to the next level,” he continued.

November 13, 2015
by SV Admin
0 comments

Our Clients – OrthoTexas

OrthoTexas_ImageTracy Jackson, Vice President of Operations at OrthoTexas, is thrilled with the amount of time his group saves while using the new Alerts & Contact Me functionality that was rolled out earlier this fall. Here’s a snippet of an email that he recently sent to the SurveyVitals® Support Services team:

LOVE, LOVE, LOVE what I’ve seen on the contact requests and statuses. This will not only save a great deal of my time (and my team’s), but will also help us easily track the alerts and provide timely resolution. Great job and thank you to the SurveyVitals team!

October 7, 2015
by SV Admin
Comments Off on To GPRO, or not to GPRO, that is the question for anesthesiology providers

To GPRO, or not to GPRO, that is the question for anesthesiology providers

GPRO_hero_image
By now, everyone understands that physicians who don’t report adequate quality measures in 2015 will see a 2% penalty in 2017. There are still questions, however, about the best way to report your quality data to CMS, especially for anesthesiology providers. And while the date to adjust your 2015 reporting mechanism has passed, we’d like to share some information as you start thinking about your plan for 2016.

October 7, 2015
by SV Admin
Comments Off on Best Practice – Assess Provider Engagement with Login Count

Best Practice – Assess Provider Engagement with Login Count

LoginCount

SurveyVitals® strives to offer a solution that helps providers and practices deliver exceptional patient care. An important step towards improvement is active engagement with the SurveyVitals system. But how do you know if your providers and divisions are engaged with the SurveyVitals patient feedback tool?

Engagement statistics can be found on the dashboard. Within the Provider Stats module, the Login Count quickly shows the number of times the provider has logged in over the past 30, 60, or 90 days. Sort from most to least engaged by clicking on the heading, and spot providers with No Login. Check out this post to learn why it’s so important for every provider to have a login for their portal.

October 7, 2015
by SV Admin
Comments Off on New! “View Dashboard As”

New! “View Dashboard As”

ViewDashboardAs_Full

Something new recently appeared in the upper right-hand corner of your dashboard! Located under the blue navigation bar, you’ll now see the View Dashboard As button. Clicking it will bring you to a pop-up modal that asks you to select which type of dashboard you’d like to view. You may choose to view the dashboard of one of your divisions or providers.

Dashboard_Dropdown

View Dashboard As allows you to see the dashboard results exactly as your divisions and providers see them. Each of you can be logged into your individual portals, and you’ll both be able to view their dashboard analytics. This is a great way to review results, analyze trends, and brainstorm improvement opportunities while reviewing the same data.