Contact Me Question Updated

The optional “Contact Me” question on the APSQ and SPSQ surveys has been updated. Originally implemented in May, the question allows patients to request a phone call or email from the contact you’ve designated to discuss an aspect of their experience. SurveyVitals then provides you their contact information for immediate action.

Original:  Would you like to be contacted to discuss your experience?

Revised:  Do you need to be contacted by a representative of your provider to discuss your experience?

We hope this subtle change in wording provides even more valuable feedback to your organization. If you would like to learn more about this feature or have it added to your solution, please contact us.

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August 12th, 2014 Categories: featured

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