Emergency
Medicine

The Emergency Medicine solution is a leading rapid-cycle quality improvement tool that helps providers make a positive difference in the lives of their patients.

Patient Feedback All in One Place

Spend more time with your patients and less on administration. Our automated solution allows you to gain actionable patient insights in real-time to improve and meet regulatory requirements.

Emergency Medicine Survey

  • Optimized 15 question survey
  • Drill down questions prompted by patient selection of low score
  • Provider photos for better patient recognition

Focus Areas

Staff Adequate Time Sensitivity Confidence Courtesy Communication Facility Wait Times Overall Comments

Reimbursement Fulfillment

Additional Options

Available Survey Modes

  • Text-Message
  • Email
  • Interactive Voice Response

Request Survey

What’s Included: The 360° Solution

The full feedback loop providing insight into the many aspects of your workflow.

Service Recovery

Point of Care Survey

Administered on the spot, our Point of Care Tool aides in service recovery by allowing you to answer questions or address concerns before a patient leaves the ED.

Patient Experience

ED Experience

Understand patient needs and the drivers of their experiences at your facility with SurveyVitals primary emergency medicine experience survey, sent post-encounter.

Partner Feedback

Group Evaluation

How are you perceived by your hospital and facility partners? Candid feedback as often as you’d like.

Provider Feedback

Practitioner Satisfaction

Gain important insights from your physicians on their quality of life at work.

Peer Feedback

Peer 2 Peer

Utilize the Peer-to-Peer and Practitioner Satisfaction surveys to increase accountability and awareness of workplace conflict.

Related Resouces

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Measuring the Patient Experience Digitally: Why it Matters?

SurveyVitals CEO Bob Vosburgh shares perspective on the many reasons to consider patient opinion beyond reimbursement

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Study: Unverified Patient Reviews an Unreliable Guide

Can you trust what people say about doctors online? That’s the question that researchers from the Mayo Clinic set out to answer when they started collecting data from online patient reviews in 2014.

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MIPS 101: 2018 Program Year

Not sure of your status under MIPS? Checkout our reporting guide to learn about program requirements.