Patient Feedback All in One Place
Spend more time with your patients and less on administration. Our automated solution allows you to gain actionable patient insights in real-time to improve and meet regulatory requirements.
Emergency Medicine Survey
- Optimized 15 question survey
- Drill down questions prompted by patient selection of low score
- Provider photos for better patient recognition
Focus Areas
Staff Adequate Time Sensitivity Confidence Courtesy Communication Facility Wait Times Overall CommentsReimbursement Fulfillment
Additional Options
- Custom email and text message settings
- URL forwarding
- Patient Contact Request
Available Survey Modes
- Text-Message
- Interactive Voice Response
Request Survey
What’s Included: The 360° Solution
The full feedback loop providing insight into the many aspects of your workflow.
Online Reputation Building
Enable the Public Review feature and capture verified patient reviews to drive web traffic and build trust with potential patients. See how it works.
Point of Care Survey
Administered on the spot, our Point of Care Tool aides in service recovery by allowing you to answer questions or address concerns before a patient leaves the ED.
ED Experience
Understand patient needs and the drivers of their experiences at your facility with SurveyVitals primary emergency medicine experience survey, sent post-encounter.
Group Evaluation
How are you perceived by your hospital and facility partners? Candid feedback as often as you’d like.Practitioner Satisfaction
Gain important insights from your physicians on their quality of life at work.Peer 2 Peer
Utilize the Peer-to-Peer and Practitioner Satisfaction surveys to increase accountability and awareness of workplace conflict.Related Resouces
Measuring the Patient Experience Digitally: Why it Matters?
SurveyVitals CEO Bob Vosburgh shares perspective on the many reasons to consider patient opinion beyond reimbursement
Study: Unverified Patient Reviews an Unreliable Guide
Can you trust what people say about doctors online? That’s the question that researchers from the Mayo Clinic set out to answer when they started collecting data from online patient reviews in 2014.
MIPS 101: 2018 Program Year
Not sure of your status under MIPS? Checkout our reporting guide to learn about program requirements.