SurveyVitals knows continual awareness is the cornerstone of transformational change toward an improved patient experience. Our automated low score alerts notify providers immediately of patient concerns, but we also know it’s important to let providers know where they excel.
Our bi-weekly kudos alerts do just that–they are easy-to-read emails that notify providers of their top ranked areas, awards and milestones, number of surveys completed, and more. With a 65%+ open rate, these emails are a great way to drive provider engagement with the solution. Log in to your SurveyVitals portal today and be sure your alerts are turned on so your providers receive these notifications.
*Note: For statistical purposes, a provider must have at least one completed survey during the two week time frame in order to receive an alert.
25% increase in those who self-report to be quarantining due to the virus BOISE, ID – SurveyVitals, Inc., the nation’s leading digital patient experience survey provider, today released its findings of an ongoing nationwide study about how the novel coronavirus (COVID-19) is impacting Americans’ lives. SurveyVitals collected and analyzed over 16,000 initial responses from patients […]
On January 17 and 18, SurveyVitals will be exhibiting at Practice Management 2020 in Las Vegas. Stop by and say hi to CEO Bob Vosburgh and team members Devon Smith and Meg Rust in booth #510. We’ll be onsite to answer questions about all things SurveyVitals and to provide insights into how to best utilize […]
Better understand patient concerns with our low-score survey logic, now included on our Standard Patient Satisfaction Questionnaire (SPSQ). When patients select a score of a ‘1’ or ‘2’ on the five-point Likert scale for any standard survey question, they will be prompted to leave a comment describing their experience in that area. The long-term use […]
Nearly 90 percent of patients look to online reviews when choosing a physician, so increasing a positive presence online is more important than ever. SurveyVitals’ Public Review feature helped healthcare providers and organizations proactively build their online reputation and improve their search rank in 2019. The feature drives verified patients to leave public reviews about […]