We always appreciate working with clients who get quality and continuous improvement. Here’s what one of our clients said:
“We believe that by providing our patients the option to give feedback about their experience, we can improve our quality of care, and better understand the experience from a different perspective. Further, we can learn from other comments that may or may not relate to anesthesiology, but rather privacy or clarity of information. The feedback helps make us aware of what we can keep in mind during our interactions with our patients.”
Read the full article at their website.
Thanks to everyone at Allied Anesthesia in Santa Ana, CA for making patient satisfaction a priority. Our hats are off to you!Improvement, July 2015, Patient Satisfaction, Quality
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The patient experience is improving because of your dedication. Here are some remarkable metrics you were a part of in 2018. Over 2 million surveys were completed last year, providing feedback on more than 31 million questions and bringing in over 2 million comments. Patient comments were overwhelmingly positive–there were 57 positive words for every […]