OrthoTexas

Our Clients – OrthoTexas

Tracy Jackson, Vice President of Operations at OrthoTexas, is thrilled with the amount of time his group saves while using the new Alerts & Contact Me functionality that was rolled out earlier this fall. Here’s a snippet of an email that he recently sent to the SurveyVitals® Support Services team:

LOVE, LOVE, LOVE what I’ve seen on the contact requests and statuses. This will not only save a great deal of my time (and my team’s), but will also help us easily track the alerts and provide timely resolution. Great job and thank you to the SurveyVitals team!

When we asked him what he appreciated most about our patient satisfaction solution, he said:

If we don’t measure it, we can’t improve or hold our group accountable for providing completely patient-focused care. We need to empower and educate our providers, and address the areas we need to improve upon. SurveyVitals helps us meet all of those objectives.

Thanks for sharing your sentiments, Tracy! We’re glad that our solution helps you and your group succeed in today’s rapidly changing environment.

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November 13th, 2015 Categories: Client Spotlight, featured, Outpatient Practice, Product Features

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