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Patient Experience by Age, Gender, Anesthesia or Outpatient

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Check out some key takeaways from our Q1 ratings-by-gender wrap-up.

Below are results from 300,660 SurveyVitals® patient surveys for both the Anesthesia Patient Satisfaction Survey (ASPQ) and the Standard Patient Satisfaction Questionnaire (SPSQ).

Anesthesia APSQ

Most Satisfied

Females 25-34


women-25-34-anesthesia-satisfaction

Least Satisfied

Females 75+


women-25-34-anesthesia-satisfaction

Using the likert scale of 1-5, the following chart shows gender plots of the Anesthesia patient satisfaction composite score (the mean of all rating questions excluding the overall rating) vs age group.

Anesthesia APSQ

Age Group Breakdown

Individuals aged 25-34 were the most satisfied with
their anesthesia provider when compared to other age groups

Individuals aged 75+ were least satisfied with their anesthesia
providers than their younger counterparts.

aspq chart jpg

Outpatient SPSQ

Most Satisfied

Females 65-74


women-25-34-anesthesia-satisfaction

Least Satisfied

Males 18-24


women-25-34-anesthesia-satisfaction

Using the likert scale of 1-5, the following chart shows gender plots of the Standard patient satisfaction composite score (the mean of all rating questions excluding the overall rating) vs age group.

SPSQ

Age Group Breakdown

Individuals aged 18-24 were the least satisfied with their health providers when compared to their older counterparts.

Alternatively, individuals aged 65-74 were the most satisfied with their provider.

spsq chart jpg

*Results derived using composite mean scores from 300,660 completed SurveyVitals patient surveys collected between January 1, 2016, through March 31, 2016 (Quarter 1).

What do you think? Does this correlate with your experience? Do you change care based on gender or demographics? Join the conversation now.

Yes, I change my behavior based on demographic.
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One Comment

  1. The younger patients receive more versed. I do not always give versed to elderly patients.

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