Patient Experience by Age, Gender, Anesthesia or Outpatient

Check out some key takeaways from our Q1 ratings-by-gender wrap-up.

Below are results from 300,660 SurveyVitals® patient surveys for both the Anesthesia Patient Satisfaction Survey (ASPQ) and the Standard Patient Satisfaction Questionnaire (SPSQ).

Anesthesia APSQ


Most Satisfied

Females 25-34


women-25-34-anesthesia-satisfaction

Least Satisfied

Females 75+


women-25-34-anesthesia-satisfaction


Using the likert scale of 1-5, the following chart shows gender plots of the Anesthesia patient satisfaction composite score (the mean of all rating questions excluding the overall rating) vs age group.

APSQ Demographics

Anesthesia APSQ

Age Group Breakdown

Individuals aged 25-34 were the most satisfied with their anesthesia provider when compared to other age groups Individuals aged 75+ were least satisfied with their anesthesia providers than their younger counterparts.

APSQ Composite

Outpatient SPSQ


Most Satisfied

Females 65-74


women-25-34-anesthesia-satisfaction

Least Satisfied

Males 18-24


women-25-34-anesthesia-satisfaction

Using the likert scale of 1-5, the following chart shows gender plots of the Standard patient satisfaction composite score (the mean of all rating questions excluding the overall rating) vs age group.

SPSQ Demographics

SPSQ

Age Group Breakdown

Individuals aged 18-24 were the least satisfied with their health providers when compared to their older counterparts. Alternatively, individuals aged 65-74 were the most satisfied with their provider.

SPSQ Composite




            *Results derived using composite mean scores from 300,660 completed SurveyVitals patient surveys collected between January 1, 2016, through March 31, 2016 (Quarter 1).



What do you think? Does this correlate with your experience? Do you change care based on gender or demographics? Join the conversation now.

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April 25th, 2016 Categories: featured, Patient Experience, Product Features

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One Comment

  • Donna Coppick says:

    The younger patients receive more versed. I do not always give versed to elderly patients.

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