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Industry news, new features, and announcements

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Low Score Alerts Revamped To Include Mean Score
June 20, 2019

Expect alert emails to look a bit different when they hit your inboxes this week! Based on client feedback, we’ve updated alerts emails with a sleek new interface and made it easier for clinicians to view trends in performance. Previous alert emails included the display of a provider’s percentile rank over time for the corresponding […]


Patient Experience Week Giveaway
Patient Experience Week Winners!
May 23, 2019

April 22-26 was Patient Experience Week and to celebrate, we asked our clients to share what drives them to provide memorable patient care. Those who responded were eligible to win an Amazon gift card. We’re excited to announce the winners of the giveaway and to share what motivates and inspires them to provide an exceptional […]


Introducing SurveyVitals Improvement Center
Introducing the SurveyVitals Improvement Center!
May 6, 2019

SurveyVitals is excited to announce the launch of the Improvement Center in our client portal! Our reporting, alerts, and dashboards have given our clients the real-time data needed to identify trends and work toward improving the patient experience. The Improvement Center takes the solution to the next level with a wealth of educational videos and […]


3 Ways To Share Your Patient Experience Scores
Share Your Patient Experience Scores: 3 Easy Ways
April 24, 2019

You’ve been using the SurveyVitals solution to gain a deeper understanding of your patient experience. Now how do you share your performance with the world? When 88 percent of patients look online to choose a physician, showcasing your quality of care is more important than ever. We have three tools that make sharing your patient […]


MIPS 2019
MACRA Quality Payment Program: MIPS 2019
March 13, 2019

The Quality Payment Program (QPP) falls under the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA). It is a value-based program that determines reimbursement for clinicians treating Medicare patients. The Centers for Medicare and Medicaid Services (CMS) recently released the final rule outlining the Quality Payment Program (QPP) for 2019. Keep reading to learn […]


SurveyVitals 2018 Year in Review
2018 Year in Review
January 8, 2019

The patient experience is improving because of your dedication. Here are some remarkable metrics you were a part of in 2018. Over 2 million surveys were completed last year, providing feedback on more than 31 million questions and bringing in over 2 million comments. Patient comments were overwhelmingly positive–there were 57 positive words for every […]


Looking forward to 2019 with SurveyVitals
Looking forward to 2019 with SurveyVitals

2018 was an outstanding year for SurveyVitals and our clients. We launched a new and improved portal, released additional product features, and brought in over 2 million surveys! As we head into 2019, we’re looking at revamping some existing features and adding new resources that will help our clients get the most out of the […]


Group of doctors walking through hallway
Celebrate National Healthcare Quality Week with SurveyVitals!
October 25, 2018

October 21-27 is National Healthcare Quality Week. This week is dedicated by the National Association for Healthcare Quality to celebrating the contributions professionals have made to improve healthcare quality. At SurveyVitals, we understand the value of improving patient safety and outcomes, performance and process improvement, and utilizing data analysis to drive improvement. In fact, these […]


2019 MIPS Proposed Rule
CMS Releases 2019 MIPS Proposed Rule Changes
August 27, 2018

Are you participating in MIPS? If so, you should know that there are going to be some changes to the program in 2019. CMS has been collecting stakeholder feedback about MIPS over the past couple years, which they’ve used to continue to develop the program. While MIPS will look very familiar next year, there are […]


Quote from Bob Vosburgh
SurveyVitals Awarded CMS Approval to Administer HCAHPS
June 7, 2018

BOISE, ID (Press Release) – SurveyVitals, Inc., a healthcare analytics company specializing in digital patient experience surveys, announced their approval by the Centers for Medicaid and Medicare Services (CMS) to administer the HCAHPS survey. The company becomes one of only 28 certified vendors in the nation. “This approval is significant in that it allows us […]


MIPS anesthesiologist
MIPS 101 for Anesthesia Providers
June 3, 2018

Are you an anesthesia provider participating in the Merit-Based Incentive Payment System (MIPS)? Let us tell you how the SurveyVitals solution might help you fulfill certain reporting requirements. What is MIPS? The Merit Incentive Payment System (MIPS) is one of two tracks in the QPP, the quality payment incentive program implemented by CMS. A small […]


MOCA 2.0 anesthesia
Working MOCA 2.0? SurveyVitals Can Help
June 1, 2018

The redesigned MOCA 2.0 (Maintenance of Certification in Anesthesiology) allows anesthesia diplomates to complete a variety of new activities to meet the Part 4 Quality Improvement requirement. Diplomates are required to earn a minimum of 50 points during their ten-year MOCA 2.0 cycle by choosing and completing quality improvement activities most relevant to their practice. […]


Man Looking at Laptop
New research finds unverified patient reviews an unreliable guide
April 6, 2018

Unverified online patient reviews do not always correlate with actual patient experience, according to a new study published by the Mayo Clinic. Can you trust what people say about doctors online? That’s the question that researchers from the Mayo Clinic set out to answer when they started collecting data from online patient reviews in 2014. […]


New Data Submission Interface
New Data Submission Interface for Quality Payment Program
January 3, 2018

On January 2, the Centers for Medicare and Medicaid (CMS) launched a new data submission system for groups and clinicians participating in the Quality Payment Program. Here are some key points: Clinicians now submit all their 2017 performance data in the same place. Previously, under the various CMS legacy programs, clinicians had to use multiple […]


MIPS Virtual Groups 2018
Virtual Groups for MIPS 2018
November 27, 2017

An important deadline is approaching for groups and physicians participating in MIPS in 2018. December 31 marks the last day for clinicians to notify CMS that they are electing to participate in a Virtual Group for MIPS 2018. If you aren’t familiar with Virtual Groups, you aren’t alone. Virtual Groups are a brand new option […]


MIPS 2017
Do Not Miss This MIPS Reporting Deadline
September 15, 2017

Avoiding A MIPS Negative Payment Adjustment October 2nd marks the very last day for eligible clinicians to start collecting MIPS data for partial year submission. If this fall reporting deadline is missed, clinicians and/or groups will not be eligible to receive a positive payment adjustment in 2019. Rather, they will be faced with two outcomes: […]


MIPS Year 2 Proposed Rule
8 Takeaways from CMS Proposed Rule for Changes to MIPS in 2018
July 27, 2017

Ready or not: MIPS 2018 Proposed Rule Not fully prepared for MIPS and feeling slightly overwhelmed? You’re not alone. According to a recent report, only 8 percent of physicians feel highly knowledgeable about the MIPS program halfway through the first performance year. Even more concerning, a reported 41 percent of physicians interviewed had never even […]


Social Media Tips for Phsyicians
8 Tips for Physicians Using Social Media
July 18, 2017

Social media presents a great opportunity for practices and providers to share knowledge and connect with their community. However, when used incorrectly, social media can cause a host of PR and legal issues. Here are some of the Do’s and Don’ts for providers when venturing into the world of social media. Do: Have a plan. […]


Great River Health Systems
Top 10% Spotlight: Great River Health Systems
June 6, 2017

Congratulations to Great River Health Systems for earning top honors for an outstanding Patient Experience in the first quarter of 2017. Four locations from Great River Health Systems ranked in the Top 10% nationally for overall patient experience based on composite scores. Learn more about SurveyVitals Top 10% Award. Great River Pulmonology Great River Eye […]


Patients Rate Nurses Highest Header
Patients rate nurses the highest in these three areas
May 12, 2017

In honor of National Nurses Week we examined 4,196 nurses and 286,738 SurveyVitals® patient satisfaction surveys received in 2016 on nurses’ behalf. Check out the top 3 rated areas for both the Anesthesia Patient Satisfaction Questionnaires (APSQ/APSQ2) and the Standard Patient Satisfaction Questionnaire (SPSQ). Are these what you expected? What do you think nurses do […]


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