SurveyVitals featured in Patient Satisfaction article

Patient Satisfaction Article

A SurveyVitals case study has been published in the Physicians Insurance newsletter.

Patient Satisfaction Goes Digital – Revenue up, liability down

By Rob Mackenzie, MD, FACS, FACHE

Here’s an excerpt from the article:

Moving at the speed of business, electronic patient satisfaction surveys can now be sent to every patient for a fraction of the cost of paper surveys. They can provide results within 2.5 to 4.5 days with response rates as high as 50 percent of patients seen, and offer timely individual provider electronic feedback and alerts. Such survey tools offer patients a quick way to express concerns to the practice while their memories are fresh, so that timely apologies and corrective action can be made by the practice itself—not the legal system.

Read the full article: Patient Satisfaction Goes Digital_Summer2015

July 9th, 2015 Categories: featured, Patient Experience, Press Release

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