SurveyVitals® strives to offer a solution that helps providers and practices deliver exceptional patient care. An important step towards improvement is active engagement with the SurveyVitals system. But how do you know if your providers and divisions are engaged with the SurveyVitals patient feedback tool?
Engagement statistics can be found on the dashboard. Within the Provider Stats module, the Login Count quickly shows the number of times the provider has logged in over the past 30, 60, or 90 days. Sort from most to least engaged by clicking on the heading, and spot providers with No Login. Check out this post to learn why it’s so important for every provider to have a login for their portal.
Engagement statistics are also delivered quarterly via email. Every 90 days, you’ll receive summary engagement data for your providers and divisions to keep you in the loop.
We suggest that providers log into their online portal at least once per week to check their percentile ranking, alerts, and trend lines. And now you have a quick way to assess the engagement level of the providers at your practice.Best Practice, Dashboard, Engagement, Nov 2015, Oct 2015, Portal
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