2015 Year In Review

Fireworks Over Water
2015 Year in review Patient Satisfaction is improving because of what you do. Here are the metrics you were part of in 2015.

1,263,633

Completed
Surveys
10,435,542

Questions Answered
954,808

Comments
7,959,522

Passionate Promoters
Created when a patient gave a scoring of 5/5
16,458

Minutes of Audio Comments
Respecting Privacy

Most improved for Anesthesiology
Overall Experience

Most improved for outpatient
Great

Most used Positive Word
68,362 occurences
Afraid

Most used Negative word
995 occurences
46 to 1

Positive to Negative word ratio
In other words there are 46 positive words to every negative word
Stay tuned for positive and negative word metrics to arrive on the portal.
65 – 74

Highest Responding Age Group
55 – 65

Most Hip Age Group
Based on use of SMS and Email
218,198

Dashboard Logins
24,750

Patient Requests for Contact
Through the Contact Me feature
266,614

Alerts Issued
Low-Score notifications
Thank you for helping your patients, your organization and SurveyVitals
Get Better!

What’s new in 2016?

A lot! Visit the links below to watch the newest overview videos.

New in Anesthesia 2016
New in Outpatient 2016


Schedule a Demo

December 28th, 2015 Categories: Client Spotlight, featured, Patient Experience

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