Looking forward to 2019 with SurveyVitals
2018 was an outstanding year for SurveyVitals and our clients. We launched a new and improved portal, released additional product features, and brought in over 2 million surveys!
As we head into 2019, we’re looking at revamping some existing features and adding new resources that will help our clients get the most out of the solution and meet their improvement goals. Let’s look at some of the things we have in store for the coming year.
Enhanced Reports
We’ve redesigned our custom reporting tool with improved benchmarks and better usability. More selections, new filters, deeper comment analysis, and better care team representation provide a faster, more intuitive, and more comprehensive look at your performance data.
Public Review
In 2018 we introduced the Public Review feature, which drives higher volumes of online reviews from verified patients and helps increase the online presence and reputation of our clients.
In 2019 we will continue to focus on enhancing Public Review to provide optimal benefits to our users and give them the ultimate competitive advantage.
Point of Care
Address patient concerns on the spot with our new Point of Care Tool. Enter minimal patient information into a user-friendly interface and administer a patient survey within seconds. Patients use their own devices and feedback is instant, saving on hardware costs and time.
Improvement Resources
We want to support our clients’ improvement efforts and help them utilize the solution to its fullest potential. From videos to articles to quick tips and best practices, we’ll be creating resources and libraries to help our clients every step of the way.
Patient Reported Outcomes
In 2019, we’re helping you to improve along the whole continuum of care with the Patient Reported Outcomes Survey. This survey, along with the Global Surgical Outcomes Survey, aims to identify gaps in care and reveal opportunities to improve patient outcomes. Email us at support@surveyvitals.com to learn more and get started.
Got Feedback?
Our solution is built on client feedback. What do you hope to see from us in 2019? Email us at support@surveyvitals.com and let us know!
Hope McCain January 8th, 2019 Categories: featured, Outpatient Practice, Patient Experience, Product Features, Reputation Management
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