Press Release: SurveyVitals Names New President: Dr. Robert Harrington

Robert Harrington CMO SurveyVitals

SPRINGTOWN, TX – SurveyVitals, Inc., a healthcare analytics company specializing in digital patient experience surveys, announced today that Dr. Robert Harrington will join the company as Chief Medical Officer. Dr. Harrington brings with him over twenty years experience and extensive clinical knowledge to the role, having served as a leader in a number of capacities throughout his career with an emphasis on quality.

The appointment is key to SurveyVitals’ ongoing strategy to disrupt the patient survey industry by redefining the way in which patients provide feedback to their providers. In his new position, Dr. Harrington will focus on meeting clients’ needs as the company continues to expand as well as provide support and direction for the development of new features.

“Dr. Harrington is joining us at the perfect time,” said Bob Vosburgh, CEO of SurveyVitals. “He brings the physician perspective we need to properly support our rapidly growing digital solution, which not only provides health systems with patient insights critical to their quality improvement programs, but also helps them meet the ever-growing number of federal requirements for reimbursement from a single platform. Dr. Harrington’s depth of experience will be instrumental as we continue bring new and innovative ideas to market.”

Most recently, Dr. Harrington served as Chief Medical Officer of Reliant Post-Acute Care Solutions where he provided clinical leadership and oversight of the organizations Post-Acute Care Network and medical management programs. Prior to that, he served as CMO for hospitalist physician staffing firm Locum Leaders and as a hospital medicine consultant for practice restructuring and optimization. A graduate of the University of Notre Dame, Dr. Harrington completed his medical school training at Temple University School of Medicine and a residency in family medicine at The Medical Center of Delaware (Christiana Care). He is a Senior Fellow in Hospital Medicine and is a past president and board of directors member for the Society of Hospital Medicine.

SurveyVitals also recently announced its partnership with Novaetus, Inc., a CMS-certified CAHPS vendor, to fully round out the solution. With over 5 million completed digital surveys in the baseline and a new patient-reported outcomes survey, the company continues to lead the way in offering the most comprehensive digital patient experience solution available.

About SurveyVitals, Inc.

SurveyVitals inspires positive change in healthcare by providing real-time, actionable patient feedback to providers and organizations through innovative technology. With intuitive, in-depth reporting via online client portals, SurveyVitals provides the tools needed to succeed in today’s rapidly changing healthcare landscape. The solution supports more than 16,000 providers operating across 38 states. For more information, visit www.SurveyVitals.com

Contact

Interested in learning more about SurveyVitals? Request more information or schedule a free, no-obligation demo here.

August 24th, 2017 Categories: featured, Press Release

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Dr. Robert Harrington Joins SurveyVitals as Chief Medical Officer

Robert Harrington CMO

SPRINGTOWN, TX – SurveyVitals, Inc., a healthcare analytics company specializing in digital patient experience surveys, announced today that Dr. Robert Harrington will join the company as Chief Medical Officer. Dr. Harrington brings with him over twenty years experience and extensive clinical knowledge to the role, having served as a leader in a number of capacities throughout his career with an emphasis on quality.

The appointment is key to SurveyVitals’ ongoing strategy to disrupt the patient survey industry by redefining the way in which patients provide feedback to their providers. In his new position, Dr. Harrington will focus on meeting clients’ needs as the company continues to expand as well as provide support and direction for the development of new features.

“Dr. Harrington is joining us at the perfect time,” said Bob Vosburgh, CEO of SurveyVitals. “He brings the physician perspective we need to properly support our rapidly growing digital solution, which not only provides health systems with patient insights critical to their quality improvement programs, but also helps them meet the ever-growing number of federal requirements for reimbursement from a single platform. Dr. Harrington’s depth of experience will be instrumental as we continue bring new and innovative ideas to market.”

Most recently, Dr. Harrington served as Chief Medical Officer of Reliant Post-Acute Care Solutions where he provided clinical leadership and oversight of the organizations Post-Acute Care Network and medical management programs. Prior to that, he served as CMO for hospitalist physician staffing firm Locum Leaders and as a hospital medicine consultant for practice restructuring and optimization. A graduate of the University of Notre Dame, Dr. Harrington completed his medical school training at Temple University School of Medicine and a residency in family medicine at The Medical Center of Delaware (Christiana Care). He is a Senior Fellow in Hospital Medicine and is a past president and board of directors member for the Society of Hospital Medicine.

SurveyVitals also recently announced its partnership with Novaetus, Inc., a CMS-certified CAHPS vendor, to fully round out the solution. With over 5 million completed digital surveys in the baseline and a new patient-reported outcomes survey, the company continues to lead the way in offering the most comprehensive digital patient experience solution available.

About SurveyVitals, Inc.

SurveyVitals inspires positive change in healthcare by providing real-time, actionable patient feedback to providers and organizations through innovative technology. With intuitive, in-depth reporting via online client portals, SurveyVitals provides the tools needed to succeed in today’s rapidly changing healthcare landscape. The solution supports more than 16,000 providers operating across 38 states. For more information, visit www.SurveyVitals.com

Contact

Interested in learning more about SurveyVitals? Request more information or schedule a free, no-obligation demo here.

June 1st, 2017 Categories: featured, Patient Experience, Press Release

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Press Release: SurveyVitals Acquires CAHPS Vendor, Novaetus, Inc.

CAHPS Press Release Header

SPRINGTOWN, TX – SurveyVitals, Inc., a healthcare analytics company specializing in patient experience surveys, today announced it has acquired Novaetus, Inc., an administrator of CMS-certified “Consumer Assessment of Healthcare Providers and Systems” (CAHPS) surveys. The acquisition broadens the scope of SurveyVitals’ services to include CAHPS administration and other related consulting services.

Novaetus was founded in 2004 as a marketing and consulting company initially working with a small, select group of clients. Based in Novi, Michigan, the company quickly expanded, becoming one of only 37 vendors in the United States certified by the Centers for Medicare and Medicaid Services to administer CAHPS surveys.

“Not only does Novaetus’s extensive experience with CAHPS and other federal programs enhance our client experience but, more importantly, our vision and values align,” said Bob Vosburgh, CEO of SurveyVitals. “Novaetus’s reputation for putting clients first blends nicely with our own. We look forward to further expanding our client solutions and challenging the status quo.”

Novaetus’s CAHPS certifications include Outpatient and Ambulatory Surgery CAHPS (OAS CAHPS), Physician Quality Reporting System CAHPS (CAHPS for PQRS), Home Health CAHPS (HHCAHPS), In-Center Hemodialysis CAHPS (ICH CAHPS), CAHPS Hospice Survey (Hospice CAHPS), and CAHPS Patient-Centered Medical Home (CAHPS PCMH).

“We are excited to be able to provide an amazing combination of surveys with a phenomenal company,” said founder and president of Novaetus Lori Moshier. “SurveyVitals’s impressive digital solution integrates perfectly with what we do at Novaetus. Together we will make a greater impact on patient care.”

Moshier joins SurveyVitals as CAHPS Program Director. She brings a wealth of industry knowledge and oversees day-to-day operations of CAHPS administration and other survey projects. Novaetus employees remain in their current roles and same organizational reporting structure.

SurveyVitals will maintain its headquarters in Springtown, TX, with additional offices in Minneapolis, MN, Boise, ID and Novi, MI. With the acquisition, SurveyVitals now serves 391 healthcare organizations and over 16,000 providers, and operates across 38 states. A suite of survey tools and data-driven insights provide a 360° view to improve client organizations. Terms of the transaction will not be disclosed.

About SurveyVitals

SurveyVitals inspires positive change in healthcare by providing real-time, actionable patient feedback to providers and organizations through innovative technology. With intuitive, in-depth reporting via online client portals and a benchmark of over 5 million completed surveys, SurveyVitals provides the tools needed to succeed in today’s rapidly changing healthcare landscape. For more information, visit www.SurveyVitals.com.

March 14th, 2017 Categories: featured, Patient Experience, Press Release

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