SurveyVitals® just reached a huge milestone! An anonymous patient completed the 1 millionth anesthesia patient satisfaction survey yesterday morning (August 18, 2015). SurveyVitals prides itself on providing actionable, accurate data, and the value of our national baseline continues to expand with each new survey that is completed. Benchmark your practice, divisions, and physicians against a national, organization, division, or specialty baseline.
We continue to disrupt the outdated model of expensive paper surveys that garner low response rates and provide delayed feedback. We’re proud to say our solution is used by thousands of providers across 58 specialties, and that by first quarter of 2016 we should have 1.5 million surveys in our anesthesia baseline and another 1 million in our outpatient baseline. Here’s to patient satisfaction, quality, and improvement!anesthesia, Patient Satisfaction, Quality
We always appreciate working with clients who get quality and continuous improvement. Here’s what one of our clients said:
“We believe that by providing our patients the option to give feedback about their experience, we can improve our quality of care, and better understand the experience from a different perspective. Further, we can learn from other comments that may or may not relate to anesthesiology, but rather privacy or clarity of information. The feedback helps make us aware of what we can keep in mind during our interactions with our patients.”
Read the full article at their website.
Thanks to everyone at Allied Anesthesia in Santa Ana, CA for making patient satisfaction a priority. Our hats are off to you!Improvement, July 2015, Patient Satisfaction, Quality
A SurveyVitals case study has been published in the Physicians Insurance newsletter.Patient Satisfaction Goes Digital – Revenue up, liability down
By Rob Mackenzie, MD, FACS, FACHE
Here’s an excerpt from the article:
Moving at the speed of business, electronic patient satisfaction surveys can now be sent to every patient for a fraction of the cost of paper surveys. They can provide results within 2.5 to 4.5 days with response rates as high as 50 percent of patients seen, and offer timely individual provider electronic feedback and alerts. Such survey tools offer patients a quick way to express concerns to the practice while their memories are fresh, so that timely apologies and corrective action can be made by the practice itself—not the legal system.
Read the full article: Patient Satisfaction Goes Digital_Summer2015Improvement, Quality, Risk Mitigation
At SurveyVitals, we hope you view your dedicated client account manager and the online solution as an extension of your business. This is why we are continually striving to keep you and your team apprised of performance while you are on the go. The new Trend Report sends a high-level overview of your survey scores […]
SURVEYVITALS JOINS DECENTRALIZED TRIALS & RESEARCH ALLIANCE (DTRA) TO DEMOCRATIZE AND ACCELERATE CLINICAL TRIALS New Global Industry Coalition That Aims to Dramatically Increase Access for All Patients Populations in Clinical Trials and Research Launches Today BOISE, ID – SurveyVitals, Inc. joins an historic alliance of fifty life sciences and healthcare organizations that seeks to accelerate […]
The Centers for Medicare and Medicaid Services (CMS) has released the Quality Payment Program (QPP) final rule for the 2021 performance year. Due to the challenges clinicians are facing during the COVID-19 public health emergency, CMS avoided major changes to the program in order to minimize the burden. Here are the key changes to the […]
The Centers for Medicare and Medicaid Services (CMS) has released the Quality Payment Program (QPP) proposed rule for the 2021 performance year. To accommodate for the challenges posed by COVID-19, CMS is not proposing many significant changes to the Merit-based Incentive Payment System (MIPS) for 2021. Here are the highlights of the proposed rule for […]